The contact persons of the physics student council for physical, psychological and other problems, also known as Team „Obelix“, are a confidential, student first point of contact for all kinds of difficulties:
- Stress
- Study financing
- Concentration problems
- Study doubts
- Contact difficulties
- All sorts of psychological stresses and strains, such as financial stress, lovesickness, family situations, discrimination, etc…
You can reach us at the following e-mail address: fs-physik-obelix@uni-koeln.de or you can also contact us individually (see below).
Information and Counseling Services at the University
For professional, psychological help, you can contact the KSTW in the link below
https://www.kstw.de/en/beratung/psychological-counseling
(You might encounter long waiting times these days)
Another option is the Psychological Counselling of the Service Center Inclusion https://inklusion.uni-koeln.de/beratung/psychologische_beratung/index_ger.html (Website might be in German. But they also offer services in English)
The Student Health Management department of the University offers a list of possible services within the university https://gesunde.uni-koeln.de/sgm/content/offer_guide/index_eng.html
A comprehensive guide to studying with a disability, chronic or mental illness can be found at https://inklusion.uni-koeln.de/guide/index_eng.html
For cases of discrimination, the faculty has a special Anti-discrimination department. The relevant details with the list of ombudspersons can be found here https://physik.uni-koeln.de/en/fachgruppe-institute-ordner/department-institutes/antidiscrimination (An anonymous mailbox option is available at the bottom of that webpage)
Contact points for quick help in case of emergency or crisis
For urgent and acute problems, as well as self-injurious behavior and suicidal thoughts, please contact the following points of contact, most of which are available around the clock:
In crisis or emergency situations, the outpatient departments of the psychiatric clinics are responsible at all hours. An overview of the clinics and catchment areas in the city of Cologne can be found here: https://www.stadt-koeln.de/leben-in-koeln/gesundheit/psychiatrie/psychiatrische-kliniken-koeln (German)
In acute danger situations, please dial
- 112 for the ambulance and firefighters
- 110 for the police
- Hotline can be reached around the clock at 0800-111 0 111, 0800-111 0 222 or 116 123 (calls are free of charge. More info – https://patienten.kvno.de/service/tss )
- Online at https://www.telefonseelsorge.de/
- Nightline Köln, the listening and information hotline by students for students, is available during the lecture period on Mondays, Tuesdays, Thursdays, Fridays and Sundays between 9 p.m. and midnight at 0800-470 3500 (calls are free of charge and you will find someone to speak in English)
- For help with sexualized violence, you can call 08000-116 016 or https://www.hilfetelefon.de/en.html (In English) around the clock